DEAR VALUED GUEST:

Bardo is ready to welcome you back! We are focused on providing a transformative experience in the jungle of Tulum, taking into consideration new regulations recommended by the World Health Organization (WHO) to ensure the non-propagation of COVID-19. We have refined our standards of cleanliness, safety and hygiene to prevent infections and ensure a continued focus on health and safety for our guests and associates.

ANTIGEN COVID-19 TESTS

  • We offer onsite Antigen COVID-19 tests, 7 days a week from 10am to 11am by a Certified Laboratory.
  • We will continue to monitor regional and international travel requirements to maintain you informed.

PUBLIC AREAS

  • We have stepped up precautionary measures, cleaning surfaces more frequently with trained staff and ISO-approved cleaning agents.
  • Implementation of infrared thermometers at the entrance of the hotel in order to monitor the body temperature guests and employees entering the hotel.

CLEANING PROTOCOLS

  • We have implemented a rigorous thorough cleaning protocol on all surfaces with certified products and standards of ISO 9001, 14001, RC14001, OHSAS 18001 and REACH.
  • All our linen is 100% disinfected and sanitized.

STAND ALONE VILLAS

Bardo villas are completely private and do not share walls. Each villa provides the following:

  • Private Garden.
  • Private plunge pool.
  • In-room dining.
  • In-room massage.
  • Independent air conditioners, preventing the spread of viruses and bacteria.

SANITIZING STATIONS

Hand sanitizing stations have been installed at different areas of the hotel:

  • Hotel entrance
  • Restaurant
  • Common areas

SOCIAL DISTANCING

  • Incorporation of signage in public areas.
  • Distancing of tables in the restaurant, day beds, mats, etc.

EXTENSIVE HYGIENE TRAINING

Furthermore, our associates have been receiving regular and recurrent training to ensure proper hand hygiene and awareness of COVID-19. This is vital to help combat the spread of viruses and the health of our associates and guests.
We welcome you with the same passion, warmth and hospitality as always, committed to providing you with a safety and healthy environment full of authenticity, transformation and design.